IC Bunker Install Readiness Checklist

Work through this list before, during and after every IC Bunker install. Most failed installs come from four camera settings: H.264, ONVIF user, frame rate and time sync. Set them before you go to site.

Approved capacity per gateway (600 MP/s): 10 cameras at 4MP / 15 fps is the baseline. Equivalents: 10 cameras at 2MP / 30 fps, or 5 cameras at 8MP / 15 fps. A gateway takes 10 cameras at most.

Pre-install

Do these before you go to site. Bench-configure cameras if you can.

Plan

• ☐ Camera plan per gateway: make, model, resolution and frame rate, within the approved capacity above
• ☐ Cameras support ONVIF Profile S or Profile T (the gateway takes video over the network only, no direct inputs)
• ☐ Customer's name, US site address and email for the Owner handoff
• ☐ Who pays: the customer 
• ☐ Laptop with a web browser (organizations, checkout and invitations are web only)

Network

• ☐ Wired Ethernet drop for the gateway, on the same network segment as the cameras
• ☐ DHCP on that network (the gateway does not support Wi-Fi, a static IP or a proxy)
• ☐ Normal outbound internet, no port forwarding needed
• ☐ DHCP reservations or static IPs for the cameras, so their addresses do not change after they are added
• ☐ PoE switch has the power budget for every camera, including IR at night
• ☐ UPS for the gateway and PoE switch (recommended)

Cameras

• ☐ Camera firmware up to date
• ☐ Main stream set to H.264 (H.265 is not recommended)
• ☐ Main stream frame rate set to fps within capacity budget (many cameras ship at 25 or 30 fps)
• ☐ NTP on, with the correct date, time and time zone (a wrong clock can make a correct password fail)
• ☐ ONVIF enabled, with an ONVIF user. Newer cameras often have one by default; older cameras and some brands need one created
• ☐ ONVIF username and password recorded and on hand

Gateway

• ☐ Location with airflow (the gateway cools passively, so not a sealed cabinet) add a Bunker-Fan1 kit for low airflow and/or tight spaces. 
• ☐ 12 V power supply that shipped with the gateway
• ☐ Gateway ID (AZNG-XXXX-XXXX) from the label on the bottom, written down

Install day

Budget about 30 minutes on site, not counting camera mounting.

• ☐ Connect Ethernet first, then power
• ☐ Wait 5 minutes before registering (create the account, organization and site while you wait)
• ☐ Do not press the recovery button (factory use only)
• ☐ Choose a plan and check out
• ☐ Register the gateway by Gateway ID and stay on the screen until it finishes (up to about 90 seconds)
• ☐ Click Search For Available Cameras, then add each camera with its ONVIF username and password
• ☐ Finish aiming every camera before drawing zones
• ☐ Add any exclusion zones to high traffic areas you want the AI engine to ignore. 

Post-install

Do these before you leave site.

Verify

• ☐ Gateway shows Online
• ☐ Every camera streams in live view
• ☐ Each gateway's capacity figure on the Gateways list matches the camera plan
• ☐ Walk test: a person walking through each camera's view creates an event

Tune

• ☐ Exclusion zones drawn around trees, palm fronds, flags and water
• ☐ Zones kept tight and off areas where cars or people stop (anything centered inside a zone is ignored, including for alerts and search)
• ☐ At least one alert set up with the customer

Hand off

• ☐ Every site, gateway and camera in place before inviting the customer (an Owner invite only covers sites that already exist)
• ☐ Customer as Organization Owner
• ☐ Mobile app installed and signed in on the customer's phone
• ☐ Customer walked through Home, live view, clips and the Let's finish setting up checklist
• ☐ Billing moved to the customer if they pay (Subscription & Billing)

Record

• ☐ Gateway serial number and site name
• ☐ Each camera's name, make, model, IP address, firmware and stream settings
• ☐ Camera credentials stored securely, not on paper left on site

Follow-up if needed (24 to 48 hours later)

• ☐ Review alerts with the customer; widen a zone if the same spot keeps causing false alerts
• ☐ Gateway still Online and cameras still streaming, including at night with IR on
• ☐ Any over capacity notification checked against the camera plan
• ☐ If a camera was moved, its zones redrawn