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Step 3: Choose Your IC Bunker Subscription Plan & Complete Checkout

Applies to IC Bunker Updated 3 min read

Bunker Quick Start · Step 3 of 6

Choose a Plan & Check Out.

Select the customer's Bunker plan, complete payment and activate the subscription for the site.

1-year term Paid in full Automatic renewal
Step 3 · Subscription 3 of 6

Choose the right plan.

Bunker plans are sold as a one-year term, paid in full at purchase. Retention and storage vary by tier. The current purchase price appears on the Select a Plan screen.

Plan option 01 

Standard

Video retention 60 days
Pooled storage 50 GB
Term 1 year

Plan option 02 

Premium

Video retention 365 days
Pooled storage 250 GB
Term 1 year
Storage note: Storage is pooled per tier across the organization. The plan selection screen displays the term total before checkout.

Select a Plan screen showing Standard and Premium tiers

Select a Plan · Review the available tiers and their current term prices.

Select a plan and check out.

Follow these steps to activate the subscription for the customer site.

01

Select Standard or Premium

On Select a Plan for [site], choose Select Standard or Select Premium. The headline displays the full term total. The selection button remains disabled until the price is shown.

02

Enter payment information

Enter the payment card, Country and ZIP. If you have a promotion code, enter it under Promotion code (optional) and select Apply. The discount appears before payment.

03

Acknowledge automatic renewal

Check the auto-renewal acknowledgement box. The Start Subscription button remains disabled until you accept the renewal terms.

Important · Automatic renewal 

Review the renewal terms before payment.

The subscription renews automatically for another one-year term unless cancelled. You must acknowledge these terms before starting the subscription.

Using a promotion code? 

Discounts apply to the first year only.

A promotion code applies to the site being added. Make sure the discount appears in the checkout total before completing payment.

Checkout form with a promotion code applied and auto-renewal acknowledgement selected

Checkout · Enter payment information, apply any promotion code and accept the renewal terms.
04

Start the subscription

Select Start Subscription. When payment is complete, Bunker displays Purchase complete! with the options Go to Site and View My Plan.

Purchase complete screen with Go to Site and View My Plan

Purchase complete · Select Go to Site to continue configuring the Bunker system.
✓

Subscription activated. You're ready for Step 4.

After selecting Go to Site, the site screen offers Configure Gateway. This begins the next installation step.

Manage billing and subscriptions.

Owners can manage subscriptions, payment details and invoices directly in the Bunker web app under Manage Organization → Subscription & Billing.

Subscription and Billing page showing Add New Site, Update Payment Details and Invoices

Subscription & Billing · Available to organization Owners.
+

Add New Site

Purchase an additional site and select its subscription tier.

↗

Upgrade or change a plan

Select Upgrade To Premium or change a site's tier. Mid-term changes are invoiced immediately for the prorated difference. Downgrades issue account credit, not a cash refund.

✎

Update Payment Details

Change the payment card and billing email associated with the organization.

≡

Invoices

View the organization's past invoices and billing history.

↻

Manage automatic renewal

Turn off renewal to stop the next term. Service continues until the current paid term ends, with no refund or additional charge for turning renewal off. Turn Renewal Back On remains available until the term ends. Renewal is charged five days before the term ends.

Billing access 

Only organization Owners can manage billing.

Subscription and billing controls are located within the Bunker application rather than a separate payment portal.

Still stuck?

Our support team answers by email. It helps to have these ready:

Model numberSerial numberFirmware or app versionWhat you have tried