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Field Impact Notice - P2P connection (09.03.2025) [RESOLVED]

Updated 1 min read

We are currently investigating reports of clients experiencing issues connecting via P2P. Our team is actively working to identify the cause and resolve the issue.

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Update 1

We are still investigating the cause. We appreciate everyone's understanding and patience while we work to resolve this issue.

 

Resolved

The P2P servers are back up and functional. If you're still having issues connecting, reach out to tech@icrealtime.com or call 866-997-9009

Still stuck?

Our support team answers by email. It helps to have these ready:

Model numberSerial numberFirmware or app versionWhat you have tried