Field Impact Notice: Payment Error With ICHOME Cloud Storage
Summary
Users are experiencing a payment error when trying to purchase cloud storage in the ICHOME app.
Symptoms
You may see the below error when trying to use a credit card:
and you may see the below error when using the PayPal option:
Resolution
This issue has been resolved.
Still stuck?
Our support team answers by email. It helps to have these ready:
Model numberSerial numberFirmware or app versionWhat you have tried