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P2P Enabling

Applies to Recorders Updated 1 min read

This in-depth article will go over how to enable P2P for your surveillance device. If you are unable to access the device. Please follow this guide on how to gain access to the recorder: How To Access Your NVR

This guide assumes you have possession of your NVRs username and password. If you do not have the password, please follow this link: Resetting a Recorder Password and Taking Ownership

Newer NVRs

This will be the standard interface for our modern recorders. Known as firmware version 4.0.

If your interface looks different please click here: P2P Access For Legacy NVRs.

    1. Select Advanced Settings on the main menu

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    2. Select Network

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    3. Select Ok to save the settings

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Remote Access The Device

Once all Settings have been made in your device you can test the P2P connection with our various software. Links to each method are below.

Troubleshoot

To troubleshoot the connection. Please click the link below:

P2P Troubleshooting

Still stuck?

Our support team answers by email. It helps to have these ready:

Model numberSerial numberFirmware or app versionWhat you have tried
Contact supportSoftware downloads
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