ICNow offers Remote Configuration with our newer recorders that allows you to access and control your recorder from a remote location. This is particularly useful for troubleshooting issues or making necessary changes without needing to be physically present.
How to Use Remote Configuration in ICNow
Step-by-Step Guide
Go to the Devices Tab:
Make sure your device is logged in and select the go to device config:
You will then have a webpage open up asking for your login information to the device you are connecting to:
After logging in you will have access to the main menu of the device that you can use to make changes and troubleshoot with:
Conclusion
ICNow's Remote Configuration feature is a convenient and efficient way to manage your newer recorders remotely. By following these simple steps, you can troubleshoot issues and make necessary changes with ease.
Still stuck?
Our support team answers by email. It helps to have these ready:
Model numberSerial numberFirmware or app versionWhat you have tried