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Streambox Guide and Configuration

Updated 2 min read

This article will cover setup and configuration of the Stream Box.

Required items needed are a Monitor, Mouse and Laptop

 

Components 

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Set-Up

Credentials: 

To initialize and setup your streambox use the default credentials

username : admin
password : admin  

  • To change the credentials go to settings -> account manage -> modify password

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Network: 

  • Click on Main Menu > Network

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  • The stream box will be on DHCP by default or can be enabled as shown below
  • To assign a static IP uncheck the DHCP box
  • The advanced tab will show port numbers such as TCP, HTTP as well as others

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Date & Time

  • To set the date, time and time zone navigate to General

 

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Adding Cameras

  • For optimal setup stream box and cameras will be on the same network
  • If you are experiencing performance issue and cameras are added via connection from the streambox to the recorder move the cameras to the network and directly connect
  • From the Live View page right-click
  • Select Remote Device

    • The most optimal setup is the cameras being on an external switch

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  • After selecting Remote Device you will be brought to camera configuration page (Shown in picture below)

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  • In the picture I have highlighted some key points
    • Click the search button and if you are within the same network of the cameras they should populate
    • On the bottom of the page you can click the filter box and it'll pull up different options
      • The 3 dots signify all manufacturers or you could specify the manufacturer that you're solely trying to see
    • Once you are ready to select your cameras you can click the box on the left hand side and then click add

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  • If you add the cameras and they show the status above or red status  you can check the live view to verify the problem and troubleshoot accordingly
  • Once you've properly troubleshooted you should see feed a green status 
  • While adding cameras you can change the channel by selecting advanced and selecting the channel you want a specific camera. 

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  • Adding a recorder with multiple channels: This requires you to use Remote Channels. Edit the existing connection and change the Remote Channel to the camera you need, as shown in the pictures below

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Still stuck?

Our support team answers by email. It helps to have these ready:

Model numberSerial numberFirmware or app versionWhat you have tried